Funnels and journeys
Define steps by route, custom event, or click. See conversion per step, median time between steps, and the sessions that dropped, with an AI hypothesis per step.
You do not open a list. You open what went wrong today, ranked by impact, with evidence and the replay moment. Funnels show where users drop; Why explains what they were doing when they did.
A checkout that converted after eleven seconds of friction. The funnel shows the drop; the replay shows the why.
Define steps by route, custom event, or click. See conversion per step, median time between steps, and the sessions that dropped, with an AI hypothesis per step.
Click, move, scroll depth, rage, and dead-click maps per route and breakpoint, rendered over a real snapshot of the page.
New issue clusters since the release, Web Vitals regressions by route, forms with rising abandonment, all with links to a representative session.
"Sessions from tablet users who abandoned checkout after a coupon error." The interpreted filter is shown so the result list is trustworthy.
Sessions, error rate, new clusters, and Vitals per release. New clusters after a deploy are the first thing the digest mentions.
Conditional recording keeps healthy sessions off your bill while still capturing every session with a problem.
Free for 1,000 sessions a month. Strict masking, conditional recording, and Signals are all included.
Free for 1,000 sessions a month, no credit card. Or leave a work email and we will reach out about the private beta for healthcare and support teams.
We'll reach out to about the private beta.
We'll email when Backstory opens.